Shipping & Returns


US shipping only. All products on Curated by Canal are shipped directly from our supplier partners, and not from Canal. All sales are final.

Third Party Providers. Canal uses third parties to fulfill its Product orders.  By purchasing Products on Curated by Canal, you agree to be bound by those third parties’ terms of use and privacy policies, and hereby consent and authorize Canal to share any information and payment and shipping instructions you provide with such third-party service providers to the extent required to complete your transactions.



All sales are final. We do not accept returns, exchanges, or refunds.

Please note ShopCanal, LLC reserves the right to refuse all returns.


Product Concerns

If you have any issues with the products you receive, please reach out to and we will put you in touch with the brand directly to replace or resolve any concerns regarding your order. 


Sales Inquiries

Interested in having your products sold on Gems? Please Contact Us.