FAQ

🛍 How do I get credits to shop the Gems store?

✨ Is there a limit to how much I can earn?

 

Shipping & Returns

Shipping 

We currently only ship to the US. Please note that all products on Gems are shipped directly from our supplier partners, and not from Canal, and all sales are final.

Third Party Providers. Canal uses third parties to fulfill its Product orders. By purchasing Products on Gems, you agree to be bound by those third parties’ terms of use and privacy policies, and hereby consent and authorize Canal to share any information and payment and shipping instructions you provide with such third-party service providers to the extent required to complete your transactions.

Returns

As all sales are final, we do not accept returns, exchanges, or refunds. Please also note ShopCanal, LLC reserves the right to refuse all returns.