FAQ

🛍 How can I shop these collections?

The same way you’d shop from any ecommerce store! Curated by Canal was designed by our curation team to showcase what brands and creators can build with Canal. If you’ve landed on this page through Canal’s referral program, you can use your earned credits to purchase anything on this shop.

🚢 Where do you ship?

Currently, we only ship to the United States. Stay tuned for more shipping locations in the future.

📦 Can I return a product purchased on Curated by Canal?

At this time we do not support returns, exchanges, or refunds.

🤕 What if something's wrong with my product?

If you have any issues with the products you receive, please reach out to support@shopcanal.com and we will put you in touch with the brand directly to replace or resolve any concerns regarding your order.

🤩 How can my brand's products be featured here?

Canal’s curation team chooses a quarterly rotation of brands to feature on the site, following a fresh theme every time. If you’re interested in meeting with the team, send a note to curation@shopcanal.com.

Shipping & Returns

🚢 Shipping

We currently only ship to the US. Please note that all products on Curated by Canal are shipped directly from our supplier partners, and not from Canal, and all sales are final.

Third Party Providers. Canal uses third parties to fulfill its Product orders. By purchasing Products on Curated by Canal, you agree to be bound by those third parties’ terms of use and privacy policies, and hereby consent and authorize Canal to share any information and payment and shipping instructions you provide with such third-party service providers to the extent required to complete your transactions.

📦 Returns

As all sales are final, we do not accept returns, exchanges, or refunds. Please also note ShopCanal, LLC reserves the right to refuse all returns.